Category: Tech Talk

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Excel/Word 2007 “The Document Information Panel was unable to load”

Does the following sound like something you have had happen to you?

“I select the Office button > Prepare > Properties, I get the message “the document information panel was unable to load”.”

It seems that several folks have been running into this issue with both 2007 MS Excel and Word, and there is not a very good explanation of why it occurs, but a potential simple resolution for me was the following:

  1. Close your MS Excel/Word application;
  2. Copy the “IPEDINTL.DLL” from
C:\Program Files\Microsoft\Web Designer Tools\Office\121033
> to <
C:\Program Files\Microsoft Office\Office\121033
  1. Re-launch the application, and try again.

Thanks to the folks at: PC Review (UK), and Ben at Freewarecritic on Blogspot.com for the answer!

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How to(s)? Information Open Source Reference Software Tech Talk Website

DotNetNuke Upgrade (5.0.x) – The Long Way

The following steps have been written for a remote shared hosting environment, and have been used in a DNN 5.0.1 to 5.1.1 upgrade.

  1. Backup your website files;
  2. Backup your database file;
  3. Download the lasted package;
    1. Most folks use the “Update” package, but others seem to prefer the “Install”
  4. Backup and then Verify/Modify your web.config (Step not need in DNN version 4.6.2 and above)
    1. Database connection strings in <connectionStrings> section
      1. Data Source=(your server name);Initial Catalog=(your db name);user id=(your db user);password=(your db password);” providerName=”System.Data.SqlClient”/>
    2. Database connection strings in <appSettings> section
      1. Data Source=(your server name);Initial Catalog=(your db name);user id=(your db user);password=(your db password);”/>
  5. Backup and Modify <add key=”AutoUpgrade” value=”false” /> in web.config from true to false;
    1. Change this to prevent accidental upgrade from an outside source during your Upgrade file transfer [Reference Link]
  6. Add the a file named “App_Offline.htm” to your root directory;
    1. By adding this file, it will take your site off line. [Reference Link]
  7. Replace/Move the Unzipped files into the active site;
    1. Some Hosting environments allow one to Upload a Zip file and then Unzip to over write the existing files.
    2. Manually replace files/directories.
      1. Unzip the Update/Install package on your Local Hard drive
      2. Use something like FileZilla to view and move files and directories
      3. This can take 45-60 minutes
      4. Allows one to get a better understanding of the internal “plumbing” of DNN
  8. Backup and Modify <add key=”AutoUpgrade” value=”true” /> in web.config from false to true;
  9. Rename or Delete “App_Offline.htm” to your root directory;
    1. One can just add the “.bak” extension and leave the file in place for future use.
      1. Example: “App_Offline.htm.bak”
  10. Browse to
    1. During this process, all new web.config changes are added [Reference Link]
  11. The Upgrade window should appear, and give a progress status line for each item or event that is happen.
    1. This takes approximately 5-10 minutes.
  12. Your done!
    1. Total time: 60-75 minutes

Additional Resources:

DotNetNuke – “Chat About It” Forum – “Upgrade Steps”

– There are additional links within this thread

Mitchel Seller “DNN Saint” – Main Website

– This site has a TON of great DNN related info!

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